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What to Do if QQMail Page Turns into English
QQMail, a popular email service provider in China, is used by millions of people around the world. Occasionally, due to certain reasons, the QQMail page may turn into English, causing inconvenience to users who do not understand the language. Here are some steps you can take to switch back to the default language:
Step 1: Check Language Settings
The first thing you should do is to check the language settings. If the QQMail page has been set to English, you can change it back to your preferred language by following these steps:
Log in to your QQMail account
Click on the “Settings” icon at the top right corner of the page
Select “Language” from the drop-down menu
Select your preferred language from the list of options
Save the changes
If your preferred language is not available in the list of options, try selecting “Auto Detect” or “Use System Language”. This should automatically switch the language settings to your system’s language, which may be different from English.
Step 2: Clear Cache and Cookies
If changing the language settings does not work, the next step is to clear the cache and cookies of your browser. This can help to remove any temporary files that may be causing the problem. To clear cache and cookies:
Open your browser
Click on the “Settings” icon at the top right corner of the page
Select “History” from the drop-down menu
Click on “Clear browsing data”
Select “Cache” and “Cookies and other site data”
Click on “Clear data”
After clearing the cache and cookies, restart your browser and log in to your QQMail account again. This may fix the problem and restore the language settings to their default.
Step 3: Contact Customer Support
If neither of the above steps work, you may need to contact customer support for further assistance. You can do this by:
Logging in to your QQMail account
Click on the “Feedback” icon at the top right corner of the page
Select “Product Feedback” from the drop-down menu
Describe the issue you are facing in detail
Submit the feedback
The customer support team will review your feedback and provide a solution within a reasonable time frame. Be patient and check your email regularly for updates.
In Conclusion
If your QQMail page turns into English and you do not understand the language, do not panic. Follow the above steps to switch back to your preferred language or contact customer support for assistance. With a little bit of patience and effort, you can easily resolve the issue and continue using QQMail hassle-free.
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